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Young America |
|
Account Management / Client
Reporting Portal |
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Chanhassen MN,
Jul 03 to Nov 03 |
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Project
Objectives
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To design a reporting portal that enables YA
clients and employees to access real-time business relevant information in
a timely manner (actuate reports). Design challenges
included dynamic display of information in graphic presentations (graphs,
charts, etc.) |
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Responsibilities
|
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Designed site
architecture and navigational systems (IA)
-
Designed page
layouts (UID)
-
Created online
prototype (UID)
-
Drove the look and
feel working with graphic artists (UID)
-
Created IA/UID
project and testing documentation (PM/TM)
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Bloomington School District |
|
District-Wide Internet & Intranet |
|
Bloomington MN, Jun 03 to
Oct 03 |
|
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Project
Objectives
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TTo re-design the district-wide
internet/intranet website incorporating templates that canbe used for
distributed maintenance across all district departments.
Design challenges included content management or organization. |
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Responsibilities
|
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Designed site
architecture and navigational systems (IA)
-
Designed page
layouts (UID)
-
Created online
prototype (UID)
-
Drove the look and
feel working with graphic artists (UID)
-
Created IA/UID
project and testing documentation (PM/TM)
|
|
| Starkey Labs
(Audibel) |
|
Corporate E-Commerce Internet Website
|
|
Eden Prairie MN, Sep 02 to Feb 03
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|
Project
Objectives
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To redesign a
corporate B2B and B2C internet website to be used primarily for
sales lead generation which included a database-driven “dealer
locator”, hearing
simulator and online
hearing evaluation (flash), and the ability to dynamically build
individual websites for 300+ hearing aid dealers (with online
real-time updates for all dealers).
Design challenges included close attention to
web positioning.
|
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Responsibilities
|
-
Led the planning and conceptual
phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users and
developers BA/IA)
-
Designed site
architecture and navigational systems (IA
-
Designed page
layouts with close attention to web positioning (UID)
-
Created online
prototypes that were later converted to html-ready pages ready for
database hookups (UID)
-
Drove the look and
feel working with graphic artists and designers (UID)
-
Created project
plan, manage timeline, and oversee and coordinate team efforts to meet
project deadline (PM/TM)
-
Coordinated with
client changes to timeline based on changing goals, scope, and
objectives (PM/TM)
-
Created IA/UID
project documentation (PM/TM)
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| Emerson
Process Management / Fischer Rosemount |
| Corporate Intranet Websites
|
| Eden Prairie MN, Mar 02 to Aug 02 |
|
|
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Project
Objectives
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To create (1) an
intranet website enabling the sales force to access and download marketing
materials from any worldwide location, and (2) an online calendaring
system. Must be designed to
enable company employees to do in-house maintenance.
|
|
|
|
Responsibilities
|
-
Led the planning and conceptual
phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users and
developers BA/IA)
-
Designed site
architecture and navigational systems (IA)
-
Designed page
layouts (UID)
-
Created online
prototypes for both website and calendar (UID)
-
Created online
prototypes (UID)
-
Created
maintenance templates 9UID)
-
Developed IA/UID
project documentation (IA/UID)
|
|
|
| Allianz
Corporation |
| Corporate
Intranet Redesign |
| Minnetonka
MN, Feb 02 to Mar 02 |
|
| Project
Objectives |
| Document existing
intranet website (2000 pages) and create new architecture based on client
requirements. Ensure all 2000 content pages were accounted for in the
conversion to the new design and architecture. |
|
| Responsibilities |
|
|
|
|
Deluxe
Corporation
| Corporate
Intranet and E-Commerce Websites |
| St
Paul MN, May 99 to Jan 02 |
|
| Project
Objectives |
| To (1) re-design
their online check-ordering system which included an
online
product catalog, and (2) the re-design of their corporate
internet (B2B and B2C) websites (credit unions, internet
banking, and www.deluxe.com). Requirements included a site
structure and navigational system that would apply to each of
the different website ensuring consistency and good usability.
Another design requirement included attention to web
positioning. Design
challenges included global navigation and consistency
across numerous corporate internet sites. |
|
| Responsibilities |
-
Participated in the
planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Created
online prototypes (UID)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
| GMAC-RFC |
| Corporate
Intranet Redesign |
| Bloomington MN, June 01 to Nov 01 |
|
| Project
Objectives |
| To complete
re-design of their corporate intranet to include home page personalization
for different functional areas. Design requirements included the
incorporation of a newly created (in-house) site generation tool providing
content management and site consistency. Must be designed to enable
company employees to do in-house maintenance.
Design challenges included incorporating the in-house
site generation tool and home page personalization for numerous user
groups. |
|
| Responsibilities |
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users and
developers (BA/IA)
-
Designed site
architecture and navigational systems (IA)
-
Created online
prototype (UID)
-
Drove the look and
feel working with graphic artists and designers (UID)
-
Created
maintenance templates (UID)
-
Led/created test
scenarios and usability testing and reporting (UID)
-
Oversaw and
coordinated team efforts to meet project deadline (PM/TM)
-
Developed IA/UID
project documentation (IA)
|
|
|
City of
Minneapolis
| Intranet
Business Application Usability Testing |
| Minneapolis
MN, Oct 00 to Jan 01
|
|
| Project
Objectives |
| To
provide usability testing on existing internet
applications (online
utility bill payment, GPS Real Estate, and Property Information). |
|
| Responsibilities |
-
Led and
conducted usability testing (UID)
-
Created test scenarios (UID)
-
Created test
result reports (UID)
-
Created test
result reports (UID)
-
Provided
recommendations for UI changes and/or redesign (UID)
|
|
|
|
Transcape
| Corporate
Quarterly Newsletter |
| Bloomington
MN, Sep 00 to Oct 00 |
|
| Project
Objectives |
| To
design and develop a newsletter template for quarterly newsletter to
be maintained by internal personnel. |
|
| Responsibilities |
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Designed
site architecture and navigational systems (IA)
-
Created
online prototype (UID)
-
Created
maintenance templates (UID)
-
Drove the
look and feel (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
Novopoint
| E-Commerce
Commodity Exchange Website |
| Minnetonka
MN, Aug 00 to Oct 00 |
|
|
| Project
Objectives |
| To
provide information architecture expertise to their e-commerce
commodity exchange website. |
|
| Responsibilities |
-
Reviewed
site architecture and navigational systems (IA)
-
Recommended
design changes in architecture and navigational systems (IA)
-
Developed IA
project documentation (IA)
|
|
|
|
Minnetonka
School District
| District-Wide
Internet & Intranet |
| Minnetonka
MN, Jul 99 to Oct 00
|
|
| Project
Objectives |
| To complete
re-design of their district-wide internet/intranet website which
included numerous database applications (online calendaring system,
bulletin/message boards, phone & email directories, course
curriculums, job posting and online application system, and a
technical reporting and tracking system), along with the creation of
basic html home page templates for use in the 12 elementary and
secondary schools, to be maintained by in-house personnel.
Design challenges included accommodating the
numerous different user groups. |
|
| Responsibilities |
-
Led the planning and
conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users
and developers (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Designed
page layouts (UID)
-
Created
online prototypes (UID)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Created
project plan, manage timeline, and oversee and coordinate team
efforts to meet project deadline (PM/TM)
-
Coordinated
with client changes to timeline based on changing goals, scope,
and objectives (PM/TM)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
HB
Fuller
| Object-Oriented
Design Planning Intranet Website |
| St Paul MN, Jan 99 to Apr 99 |
|
| Project
Objectives |
| To create an intranet
website enabling employees to share data during their enterprise
process re-engineering project. |
|
| Responsibilities |
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Designed
site architecture and navigational systems (IA)
-
Designed
page layouts (UID)
-
Created
online prototypes (UID)
-
Drove the
look and feel (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
Minnesota
Association for Professional Employees (MAPE)
| Membership
Intranet Website |
| St Paul MN, Sep 98 to Nov 98
|
|
| Project
Objectives |
| To provide front-end
planning and design for their member internet website. |
|
| Responsibilities |
-
Led the planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users
and developers (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Designed
page layouts (UID)
-
Created
online prototype (UID)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
3M
| Demand
Management Object-Oriented Business Domain Model |
| St Paul MN, Jan 98 to Jun 98
|
|
| Project
Objectives |
| To create a web
environment for a conceptual object-oriented business domain model
(supply chain/demand management).
Design challenges included accommodating the
ever-changing content enabling client to create on-the-fly business
scenarios. |
|
| Responsibilities |
-
Participated in the planning and conceptual phase (BA)
-
Led/facilitated
web and OO teams through white boarding sessions to gather and
document requirements (BA)
-
Led/facilitated
(web) design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users
and developers (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Designed
page layouts
-
Created
online prototypes (UID)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
| USWest |
| Intranet
Merger & Redesign |
| Denver CO, Minneapolis MN, Seattle WA, Jan 98 to Mar 98 |
|
| Project
Objectives |
| To facilitate
user focus groups to obtain user requirements for inclusion in an
intranet re-design when merging two existing intranets. |
|
| Responsibilities |
-
Led/facilitated numerous focus groups through white boarding
sessions to gather and document requirements (BA)
-
Research
applicable intranet applications based on focus group input (BA)
-
Recommend new,
and retention of existing, applications (BA)
|
|
|
|
General
Motors
| Competitive
Manufacturing & Web Training |
| Detroit
MI, Oct 97 to Jan 98 |
|
| Project
Objectives |
| To
create a new corporate intranet site containing technical documents,
reference manuals, and an online tutorial, which included a
large-scale HTML conversion effort, and the re-purposing of existing
training materials to a web environment. Design challenges
included accommodating the requirement to easily view highly complex
drawings, schematics, and graphics. |
|
| Responsibilities |
-
Led the
planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users
and developers (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Created
online prototype (UID)
-
Designed
page layouts (UID)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Created
project plan, manage timeline, and oversee and coordinate team
efforts to meet project deadline (PM/TM)
-
Coordinated
with client changes to timeline based on changing goals, scope,
and objectives (PM/TM)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
Cargill
Corporation
| Corporate
Intranet Websites |
| Minnetonka MN, Jul 97 to Oct 97 |
|
| Project
Objectives |
| To
(1) provide graphic recommendations to meet client specifications
(Children’s Cancer Research Fund) and (2) design a corporate
intranet website for Chile (corporate intranet website).
Design challenges included the inclusion of the
Spanish language, a remote working relationship with the client, and
international usability (localization) issues. |
|
| Responsibilities |
-
Participated in the planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Led/facilitated
design sessions with end users (BA/IA)
-
Led/facilitated
resolution of functional and technical issues between end users
and developers (BA/IA)
-
Designed
site architecture and navigational systems (IA)
-
Drove the
look and feel working with graphic artists and designers (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
Merrill
Corporation
| Human
Resources Intranet Prototype – Proof of Concept |
| St Paul MN, Jun 97 to Jul 97 |
|
| Project
Objectives |
| To
provide front-end planning, high-level site structure, and an online
prototype for a human resources intranet. Assist client in
introducing the intranet concept to management personnel for the
purposes of obtaining financial support. |
|
| Responsibilities |
-
Led the planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Designed site
architecture and navigational systems (IA)
-
Designed page
layouts (UID)
-
Created online
prototypes (UID)
-
Drove the look
and feel (UID)
-
Developed
IA/UID project documentation (IA)
|
|
|
|
Harmon Glass
| Software
Documentation & Tutorial |
| Minneapolis MN, Aug 94 to May 95 |
|
| Project
Objectives |
| To create
software documentation and a software tutorial for call center POS
order entry software application. |
|
| Responsibilities |
-
Wrote software documentation
-
Led the
tutorial planning and conceptual phase (BA)
-
Led/facilitated
white boarding sessions to gather and document requirements (BA)
-
Designed
site architecture and navigational systems (IA)
-
Created
prototype (UID) and developed tutorial using Authorware
-
Drove the
look and feel (UID)
-
Developed
IA/UID project documentation (IA)
|
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